Last update: November 3, 2022
Booked car hire through CarRental8 com with InterRent which I have since found out is Goldcar. They are a scam company. Although I had purchased car hire and had a voucher from CarRental8.com InterRent they would not accept it and said we should have booked direct through them. They would not let us have the car without their Insurance. Charged an extra 275 euros on top of the car rental. The ultimatum was pay for the insurance or you can't have the car. We argued for half an hour then gave in as we needed to get out of the airport due to feeling ill. Contacted CarRental8.com and they were no help. They should not be dealing with such a scam company. Looking now at reviews InterRent/Goldcar have been scamming customers for years. CarRental8.com must be aware of this and do not care. Would have scored 0 score had that been an option.
ProsNothing. The car hire company said our voucher was worthless and was thrown back across the desk.
ConsSold us a worthless voucher that the car hire company did not recognise.
Made a reservation thru AutoRentals, went to pick up the car only to find out that the reservation had been cancelled. I was never notified of the cancellation. I had to spend the next 3 hours of my vacation getting another rental car. Called their customer service department, they stated that the Rental Car company cancelled the reservation because they had problems with the vehicle, which is bogus, its not like they don't have other vehicles to give me. Do not recommend this company. This company reviews on other sites is often very low, which is also concerning. They would not offer any reimbursement for my time and inconvenience. Also, AutoRentals goes thru a company called CarRentals8 who has 41 complaints and a Facebook review of 1.7, hard to believe they would rent cars thru such a bad company.
ConsHorrible Customer Service