- 6 Reviews

Last updated: 2 september 2019 Logo

14.3% recommended, 6 Reviews

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Categories: General

Reviews: 6 reviews (6): - No Car, Lost Deposit


Received a great quote w/ an easy reservation process. When we went to pick-up the car in Athens, the local agency wouldn't honor the rental as I didn't have an International Driver's License (I've rented twice in Italy in the last 6 months without one so wasn't aware). Yes, this was buried in the T&C's on Carflexi's website but wasn't cited in the multiple advance emails listing out the required documentation (they cited the following: voucher, valid credit card, drivers license, ID/passport). In-the-moment support was terrible: slow chat offering no helpful info, leaving us stranded w/ no took multiple taxis, busses and 5 additional hours to get us and the kids to our destination. Follow-up support continued to be a disaster, lost all of my $672 deposit as they were of no help, took no accountability and "hid behind the fine print." Ended up going directly to Sixt and had a great experience: they gave us the info needed to get the necessary license in a matter of hours online and ultimately gave us a better price on a slightly larger car. Going direct with the rental agencies is definitely the best way to go...unfortunately this was an expensive lesson to learn.

easy initial process

no customer support, hide behind the "fine print" in the terms and conditions

dtrhop does NOT recommend to friends/family - Cheaters!


I reserved for July 2019 through CarFlexi a car for one day, in Madrid. On the voucher there was only one figure: rental 24EUR, all taxes included. At the rental company - FireFly - I had to pay additional 7EUR local tax and 31EUR for refuelling, although I returned the car with full tank. To my complain to CarFlexi, it took them 2 weeks to answer, without telling me where it was written that I will have to pay 31EUR for a service that was not provided. So, in the end, I paid more than double. That's how they appear to be so cheap...

Bogdan does NOT recommend to friends/family - Don't Use Carflexi


Horrible customer service. Carflexi didn't return our deposit after refusing us a car. Don't use! - Thieves and scam artists


I paid carflexi a deposit ,of £152 90 rest to be paid on pickup at LPA airport ,Gran Canaria, when arriving at Interrent car hire ,with voucher I was told they knew nothing concerning the hire ,so I had to pay in full as it was 11PM I was left no choice holiday ruined , anyone interested in taking this company to task please get in touch let's band together to try and put a stop to this thieving lot ,

Brian meeson does NOT recommend to friends/family - Totally misrepresented!!!


My TOTAL rental as quoted
Online at time of search was to be $342.30. They took a deposit of $60.30. My voucher said my balance due was $282.00 at the counter. NO additional items were requested or purchased. FOX , said the total was $415.41 on TOP of the $60.30 already paid!!! What a scam... their “855” customer service number does NOT work!!! They cannot be reached. If you use CARflexi ... good luck because I will NEVER use them or FOX again! VERY misleading. Lousy way to start a vacation.

No pros. Cannot even teach them.

Totally misleading on price. The printed voucher means nothing at check in.

Penny does NOT recommend to friends/family - Never again!


Review: is an Absolute SCAM.
Poor quality services, thieves, unhealthy !!!! Very Poor Communication! Does not provide the services for which they were paid and does not refund the paid money!


a lot

nichifor r does NOT recommend to friends/family

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