Reviews about Car Rental


    SCAM

    Review about CarFlexi.com

    Carflexi.com is het slechtste autoverhuurbedrijf dat ik ooit heb meegemaakt. Aangekomen in tanger stond de auto op tijd klaar en maakte wij een ronde om de auto, deze had zeer veel beschadigingen en zelf in de voorruit zaten diverse putjes. Ik was bang dat dit erger zou worden. Hij garandeerde van niets. De tank van de auto was leeg en deze heb ik direct gevuld. Onderweg van Tanger naar Tetouan merkte ik dat er iets niet goed was met de banden maar wist niet wat. Op de berg in een bocht waarbij niet harder dan 40 reed kwam ik erachter. Wij raakte in een slippartij, de achterste banden gingen alle kanten op. Wij vielen bijna van een ravijn. Gelukkig heb ik de auto onder bedwang weten te houden, maar dit was de meeste angstigste moment in mijn leven. We reden door en stopte trillend bij de eerst volgende stop gelegenheid. Ik belde met Abdelrahman die mij de auto heeft verhuurd en deze nam mij niet serieus. De auto had volgens hem net een serviceberry gehad en er was niets mis mee. Ik werd kwaad en vroeg hem of hij denkt staniol lieg. Hij zou zelf ook vaak genoeg slippen op wegen dat was volgens hem normaal in Marokko. In tetouan aangekomen ben ik langs een garage gereden en deze gaf aan dat de banden vervangen moeten worden er zat nauwelijks ma nog profiel op. Ik heb de service lijn gebeld van Carflexi en deze namen mij iets serieuzer. Er werd de volgende dag een andere auto gebracht, het was dezelfde maar nieuwer. De banden hadden profiel. De angst zat er bij mij zodanig in dat ik mijn tweedaagse reisje naar fes heb geannuleerd. Ik durfde niet meer in de bergen te rijden. In tetouan durfde ik wel te rijden maar niet daarbuiten. Bij het afgeven van de auto vroeg ik om compensatie. Volgens Abdelrahman was er niets mis met de eerste auto deze werd volgens hem dezelfde dag weer verhuurd aan iemand anders. Ik werd boos en gaf aan dat de garage ook aangaf dat de banden versleten waren. Hij zei dat dit niet klopt en dat het normaal is om te slippen op de Marokkaanse wegen. Ik heb nog nooit zo een slechte service meegemaakt. Het was toch allemaal goed gegaan er was toch geen ongeluk gebeurd. Ik zal nooit van mijn leven meer bij hen huren.

    Pros
    Nothing

    Cons
    Carflexi.com is the worst car rental company I have ever experienced. Arriving in Tangier, the car was ready on time and we made a round around the car, it had a lot of damage and there were several pits in the windshield. I was afraid this would get worse. He guaranteed nothing. The tank of the car was empty and I filled it immediately. On my way from Tangier to Tetouan I noticed something was wrong with the tires but I didn't know what. On the mountain in a bend where I drove no faster than 40 I found out. We got into a skid, the rear tires went in all directions. We almost fell off a ravine. Fortunately I managed to control the car, but this was the most fearful moment of my life. We drove on and stopped trembling at the next stop. I called Abdelrahman who rented me the car and he didn't take me seriously. According to him, the car had just had a serviceberry and there was nothing wrong with it. I got angry and asked him if he thinks staniol is lying. He would also often enough slip on roads, according to him that was normal in Morocco. Arrived in Tetouan I passed a garage and it indicated that the tires need to be replaced, there was hardly any profile on it. I called the service line of Carflexi and they took me a little more seriously. Another car was brought the next day, it was the same but newer. The tires had tread. I was so scared that I canceled my two-day trip to fes. I no longer dared to drive in the mountains. I dared to drive in Tetouan, but not outside it. When I handed over the car I asked for compensation. According to Abdelrahman, there was nothing wrong with the first car, it was rented out to someone else the same day. I became angry and indicated that the garage also indicated that the tires were worn. He said that this is not true and that it is normal to skid on Moroccan roads. I have never experienced such bad service. Everything had gone well, no accident had happened. I will never rent from them again in my life.

    Incompetent Scammers-Be Aware!

    Review about CarFlexi.com

    Made a deposit for an automatic in St Marteen. When I got there they didn't have the car that I reserved and try to give me a small manual piece of junk! I asked the guy to refund me my money, but that of course didn't happen otherwise I wouldn't be starting this! - Let the games begin!

    After writing and complaining to car flexi, they told me that I would need to be patient until they hear back from the location, who wouldn't respond back and 2 months later I get an email saying this: (lying Scammers

    Thank you for your patience on your matter.

    AUTOUNION sincerely apologizes for their late reply and any inconvenience caused to you.

    As being advised by their rental branch the great majority of their fleet in Saint Martin is automatic vehicles.

    In addition to that they do not have smaller manual vehicles than the category booked.

    Consequently it is highly unlikely that you had been offered a smaller manual vehicle.

    Regrettably the online payment cannot be refunded in this case.
    Kind Regards
    Tati O.
    Customer service Team

    Pros
    Absolutely Nothing!

    Cons
    See my review!

    I am satisfaction from broker

    Review about AutoEurope

    At Memmingen airport (Germany), a car with a pre-paid voucher was taken through a broker Autoeurope.uk . The representative of the rental company Sicht, without notifying me in advance, made a payment for GPS, additional tax at the airport, receiving a car after hours, etc. To my objections that all this is included in the voucher, and the opening hours until the six of the evening concern only all days except Friday, and on Friday the office works until ten in the evening there was no response. After long discussions and calling the manager, the GPS fee requirement was removed, all other payment requirements remained.
    After returning from the trip, I contacted the broker, it took two calls and three emails, but all the illegally withheld money was returned, which pleases.The bureaucracy took a little too much time.

    Pros
    Good conection

    Cons
    The bureaucracy took a little too much time.

    Best car rental site

    Review about CarFlexi.com

    I used to rent all my cars through CARFLEXI since 2017. Never got any problem. It's simple and the prices are fair. They are working only with partner that have a good ranking.
    Love it. The are the best.
    I can see that most reviews are bad but in my experience I never get disappointed.

    Pros
    Prices. Can cancel 48 hours before rental. Money back guarentee.

    Cons
    Don't have but I never had a problem with a car or a partner so my experience was good.

    Highly recommended

    Review about Apex Luxury Car Hire

    Great company, outstanding service, everything was processed fast and adequately. I was very impressed with the overall experience. I rented a car for 7 days Apex provided me with the best prices, and better yet I was given a brand new 2022 model. I will only be using Apex for all of my travels and car rentals going forward.

    Very impressed

    Review about Apex Luxury Car Hire

    I am very impressed with Apex, they managed to provide me with the best prices and a very fast pleasant experience from pre booking to the end of my car rental.. Thank you Apex! I highly recommend!

    Pros
    Fast and trouble free process

    Abbycar is a SCAM

    Review about ABBYCAR Car Rental

    I rented a car on abbycar in Chania Airport i paid with Carjet! But when I arrived there was no car for me and no money back!!! Avoid this scam company!

    Pros
    Is a scam!!

    Impossible to get insurance refund (Insurance fraud) and 0-level customer support

    Review about CarFlexi.com

    Booked a car in Montenegro in July 2021 (voucher CF5DC0B2)
    The car was damaged and I paid 500 Euros to the car rental company (carflexi partner)
    I paid the insurance fee to carflexi so this 500 Euros should be refunded. Sent all documents and evidence to them but [email protected] has been silent for almost 3 weeks. No reaction from customer service and no refund. Looks like insurance fraud.

    Pros
    nothing

    Cons
    Insurance fraud
    0 customer service

    Terrible experience!! Skip them, go for a real rent a car agency.

    Review about EuroCars Romania

    We rented a car 1.5 months ago from Eurocars, as we were travelling from Spain with our 1 year old daughter. We called on the same day our flight was arriving, just to confirm that they had the baby seat prepared in it and they confirmed everything was in order.
    What a surprise when 10 minutes after, we received a call from one of their agents telling us that they didn't have any car to give us because the car had had an accident in the morning. The solution they offered was for us to go 400kms from the airport..???? how??? to pick up the replacement car??!?
    We were stuck at the airport with a 1 year old baby with no car, had to pay for a taxi to commute and our vacations ruined!! These guys are a fraud, highly NOT recommended to have anything not deal with them!!!

    Cons
    Inefficient, liars

    Money return

    Review about CarFlexi.com

    This company took money from my account without reason !!! And they don�t reply to my email! They have no phone to contact! What company are u ? They didn�t accept my documents and in a same time they took a money from my card ! Cheating company!

    Pros
    Nothing !

    Cons
    Internet

    SCAM. FRAUD. SCAM

    Review about CarFlexi.com

    I am so angry with this company for misleading people into booking and paying a quoted amount - and then after they pay, suddenly the next screen says there is an additional amount to pay at the rental company. When you get to the rental company they explain that all you paid for online was insurance, and you need to pay the rental fee and the deposit again!!!! DISGUSTING company - everything they have designed is to trick people. They need to be taken to court and shut down.

    Pros
    Nothing

    Cons
    SCAM. DISGUSTING LYING CHEATING SCAM.

    Carflexi attempt of murder

    Review about CarFlexi.com

    I rented a car through website but I also phoned to explain that i will arrive at Lisbon Airport at 00.30, they told me no problem everything is fine. When I arrived no car no more answers at the phone i was left alone at The airport in Plein pandemic time. I have to spend 100 euro of taxi and everything goes off. I was left alone in the middle of the night in a desert terminal during full pandemic Time. i will Report carflexi for attempt to murder.

    Pros
    Nothing

    Cons
    They're assassins

    Complete Fraud

    Review about CarFlexi.com

    This is the WORST experience ever in renting a car. I agreed to a contact with CarFlexi because they said that Third Party coverage was included in the price. That was a complete lie. It cost me over $510 US more to rent a car for three weeks than was quoted by CarFlexi. I have been emailing some guy named Sergio and all I get is B. Shi. This company is a complete FRAUD. I will never use them again and if anyone has any sense they would never use this company for car rental services. I gave them a 1 because there was no zero or minus sign. Please don't get fooled like I did.

    Pros
    Nothing

    Cons
    Everything. This company is a complete Fraud. What they tell you what you have to pay for car rental is just a con. You can’t deal with those people because they lie and twist things around to make it look like you are the one that made the error.

    Fraud in Mexico

    Review about CarFlexi.com

    I was led to believe that the price would include all insurance, when I got to Budget they asked for an extra 35$ a day (more then the cost of the rent) for insurance, when I told them all insurance was paid they just kept with the same.
    I ended wasting half a day of my trip to get another car and paying more.
    When I asked for a refund for what they charged me they refuse.
    Will press charges.
    Do not rent from them!!

    Pros
    Nothing

    Cons
    Fraud

    Not cheaper and not easier, avoid!

    Review about CarFlexi.com

    I had an issue with the car rental company and their availability, when I spoke with Carflexi about changing the booking they didn't advise me that I would need to pay their (carflexi's) full credit charge and excess waiver again if I amended my booking. I am extremely angry about this, as if I had been advised then I would have just booked through the car rental company rather than lose a significant amount of money. Don't bother using this service, will mislead you to get as much money as they can. It's not cheaper than booking directly with a car rent company at all.

    Pros
    Nothing

    Cons
    Misleading, not cheaper than booking directly

    Nice experience!

    Review about Caravel

    First year I was traveling in Crete and I was looking to rent a small car for a good price. I found few good offers, but in the end I chose Caravel. There was a concurrent company(I will not mention the name), who tried to convince me that other company’s don’t have full insurance etc. and they tried to sell the car more expensive. But in my experience with Caravel, I got the car for better price and all the insurance! I will probably come back to this company if I will travel to Crete again!

    Pros
    Good prices and cars. Very nice and funny staff!

    Scammer alert!

    Review about ABBYCAR Car Rental

    I rent a car from them in Rhodes august 2020 and they scam me big times!

    I have Visa gold and Mastercard credit cards but they say that those cards were not working whem they try to make 1250€ reserve payment. So solve this "problem" they tell me that they will do 180€ and 400€ reserve payments. I said ok and then they give me different credit card machine than earlier and the payments went thru.

    When I was home I discovered that I didn't get the 180€ reserve back. I call them and they said it was an service fee to lower the reserve payment from 1250€ to 400€.

    Pros
    Car was ok

    Cons
    Scamming people

    Bad experience

    Review about CarFlexi.com

    Still waiting for my deposit.
    Booked a car with Alamo via Car Flexi, on our arrival Alamo had no cars available, so we went else where.
    Still waiting to get my deposit back from Car Flexi who said they are waiting for the confirmation from Alamo, when calling Alamo they say its nothing to do with them. and Car Flexi says they are still waiting for Alamo.
    And no one to complain to.

    Pros
    none

    Cons
    Just don't use them, and you be better off

    Very Bad !!

    Review about CarFlexi.com

    Hello people .Be careful don’t use this CarFlexi to rent Car.They cheating on Price and hidden Fee . I make bad experience with them nBe Careful . I hope help you this information . CF35C3A9-booking number

    Pros
    Bad .

    Cons
    Fee and hidden kost .

    Bad

    Review about CarFlexi.com

    Bad company, give not right info, when u call support to be helped they do nothing and are rude

    TERRIBLE......

    Review about CarFlexi.com

    Our experience with CARFLEXI is terrible, the total sum shown at the end and the sum required buy the car rental is not the same. We had to pay more than we payed when rented for carflexi. Even though we have rented this WINTER TIRES the sicily by car insisted that the cars are not with winter tires and that we should pay more. we were with our baby, so we had to completely change our car and rented more expensive cars, in order to take the car and proceed. it was terrible. the after service is good, but the rental period from carflexi is terrible. we will never rent again.

    Pros
    NOTHING

    Cons
    EVERYTHING

    CarFlexi - Cheaters

    Review about CarFlexi.com

    I rented a car via CARFLEXI web site and it destroyed out pleasant trip to Istanbul / Turkey for me & my family.

    Upon arrival at Istanbul International Airport, as per the instruction given on CarFlexi voucher, after collecting my luggage I went to exit no:7 on the departure level, but there was no one waiting for me. I asked the security officer whether anyone asked my name from CarFlexi local rental car company EXPY, he said "NO", but he said they may be waiting outside the building. I went out and looked around but I could not find anyone; so I had to enter the airport building again.

    I have thought I could find someone at the EXPY car rental office at the airport car rental offices section, but I found out that they did not have an office at the airport!!!

    With someone else's assistance I called the telephone number on the voucher and talked to someone. He said they will send someone to meet me at exit number 9. After 20 minutes a young person came and we had to walk back to exit no 6 to meet another person, who took me to their so called office about 15 minutes away from the airport. It was a small car parking area with a shed in it.

    When I asked the person representing the car rental company whether he is working for EXPY he said he did not know that company. He said he is working for a company called Panaroma. The car rental papers had also a different company letterhead!!!. At that point I did not have any idea which was the company that I was hiring the car. He said they get car rental bookings through third parties and then they deal with the customers. However, on CarFlexi webpage there are only the most well-known car rental company brands like AVIS, Hertz etc. This was a quite a shock and a complete disappointment for me.

    I needed a car, so despite all my disappointments I paid remaining portion of the car rental cost with my credit card. I only wanted to get the car and go to see my waiting family members.

    The car that was allocated for me didn’t resemble to the car described on the voucher and front section of the car was also badly damaged. When I said I could not accept such a damaged car I was informed that they did not have any other car and if I did not want to take the car allocated for me my only option is to cancel my order; so t I cancelled my order. They refunded me the money that I paid and took me back to the airport where I hired a car from one of the reputable car rental companies.
    Then I contacted Car Flexi several times through emails and informed them my experience in Istanbul. They did not take any responsibility and did not agree to refund me the amount I paid CarFlexi instead; I read lies and childish excuses. Money is one thing and they tried to cheat customer and rip off customer

    IN MY OPINION, if you don't want to be cheated, you better avoid any business with CARFLEXI !!!

    Pros
    NIL

    Cons
    Cheating Company

    if you don't want to be cheated, you better avoid any business with CARFLEXI

    Review about CarFlexi.com

    I rented a car via CARFLEXI web site and it destroyed out pleasant trip to Istanbul / Turkey for me & my family.

    Upon arrival at Istanbul International Airport, as per the instruction given on CarFlexi voucher, after collecting my luggage I went to exit no:7 on the departure level, but there was no one waiting for me. I asked the security officer whether anyone asked my name from CarFlexi local rental car company EXPY, he said "NO", but he said they may be waiting outside the building. I went out and looked around but I could not find anyone; so I had to enter the airport building again.

    I have thought I could find someone at the EXPY car rental office at the airport car rental offices section, but I found out that they did not have an office at the airport!!!

    With someone else's assistance I called the telephone number on the voucher and talked to someone. He said they will send someone to meet me at exit number 9. After 20 minutes a young person came and we had to walk back to exit no 6 to meet another person, who took me to their so called office about 15 minutes away from the airport. It was a small car parking area with a shed in it.

    When I asked the person representing the car rental company whether he is working for EXPY he said he did not know that company. He said he is working for a company called Panaroma. The car rental papers had also a different company letterhead!!!. At that point I did not have any idea which was the company that I was hiring the car. He said they get car rental bookings through third parties and then they deal with the customers. However, on CarFlexi webpage there are only the most well-known car rental company brands like AVIS, Hertz etc. This was a quite a shock and a complete disappointment for me.

    I needed a car, so despite all my disappointments I paid remaining portion of the car rental cost with my credit card. I only wanted to get the car and go to see my waiting family members.

    The car that was allocated for me didn’t resemble to the car described on the voucher and front section of the car was also badly damaged. When I said I could not accept such a damaged car I was informed that they did not have any other car and if I did not want to take the car allocated for me my only option is to cancel my order; so t I cancelled my order. They refunded me the money that I paid and took me back to the airport where I hired a car from one of the reputable car rental companies.
    Then I contacted Car Flexi several times through emails and informed them my experience in Istanbul. They did not take any responsibility and did not agree to refund me the amount I paid CarFlexi instead; I read lies and childish excuses. Money is one thing and they tried to cheat customer and rip off customer

    IN MY OPINION, if you don't want to be cheated, you better avoid any business with CARFLEXI !!!

    Pros
    NIL

    Cons
    Cheating Company

    if you don't want to be cheated, you better avoid any business with CARFLEXI

    Review about CarFlexi.com

    I rented a car via CARFLEXI web site and it destroyed out pleasant trip to Istanbul / Turkey for me & my family.

    Upon arrival at Istanbul International Airport, as per the instruction given on CarFlexi voucher, after collecting my luggage I went to exit no:7 on the departure level, but there was no one waiting for me. I asked the security officer whether anyone asked my name from CarFlexi local rental car company EXPY, he said "NO", but he said they may be waiting outside the building. I went out and looked around but I could not find anyone; so I had to enter the airport building again.

    I have thought I could find someone at the EXPY car rental office at the airport car rental offices section, but I found out that they did not have an office at the airport!!!

    With someone else's assistance I called the telephone number on the voucher and talked to someone. He said they will send someone to meet me at exit number 9. After 20 minutes a young person came and we had to walk back to exit no 6 to meet another person, who took me to their so called office about 15 minutes away from the airport. It was a small car parking area with a shed in it.

    When I asked the person representing the car rental company whether he is working for EXPY he said he did not know that company. He said he is working for a company called Panaroma. The car rental papers had also a different company letterhead!!!. At that point I did not have any idea which was the company that I was hiring the car. He said they get car rental bookings through third parties and then they deal with the customers. However, on CarFlexi webpage there are only the most well-known car rental company brands like AVIS, Hertz etc. This was a quite a shock and a complete disappointment for me.

    I needed a car, so despite all my disappointments I paid remaining portion of the car rental cost with my credit card. I only wanted to get the car and go to see my waiting family members.

    The car that was allocated for me didn’t resemble to the car described on the voucher and front section of the car was also badly damaged. When I said I could not accept such a damaged car I was informed that they did not have any other car and if I did not want to take the car allocated for me my only option is to cancel my order; so t I cancelled my order. They refunded me the money that I paid and took me back to the airport where I hired a car from one of the reputable car rental companies.
    Then I contacted Car Flexi several times through emails and informed them my experience in Istanbul. They did not take any responsibility and did not agree to refund me the amount I paid CarFlexi instead; I read lies and childish excuses. Money is one thing and they tried to cheat customer and rip off customer

    IN MY OPINION, if you don't want to be cheated, you better avoid any business with CARFLEXI !!!

    SERIOUSLY beware of CARFLEXI

    Review about CarFlexi.com

    I rented a car via CARFLEXI web site and it destroyed out pleasant trip to Italy for me & my friends.
    Upon arrival at the rental company, we were informed that it does not have such cars for which CARFLEXI makes reservations and they have never had such cars.
    The staff at the rental was very nice and it was clearly indicated that the fault was CARFLEXI - because they make reservations for vehicles that are not available in this car rental company.
    We made several international phone calls to CARFLEXI call center - no one helped us and we became a whole group in a foreign country without a car. We only received good advice over the phone - that we should look for another car rental !!!
    Can you imagine how to find an available car for few days at the peak of the tourist season !?
    For CARFLEXI - no any problem, right - it's just a client problem !!!
    After checking several car rental companies we finally found an available car and of course, when you will rent in this situation - you rent on the terms someone else forces you to. In short, having a credit card and money for a deposit we had to buy more than twice as expensive insurance.
    When I came back home I contacted CarFlexi. They shake off any responsibility from their side, and did not agree to refund me on the excess amount I paid - instead, I read lies and childish excuses.

    IN MY OPINION : if you don't want to be cheated, you better avoid any business with CARFLEXI !!!